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NAB warns of AI voice scams and QR code phishing targeting Australians

EditorNatashya Angelica
Published 12/01/2024, 07:52 pm
Updated 12/01/2024, 07:52 pm

SYDNEY – National Australia Bank (OTC:NABZY) (NAB) has alerted customers to a surge in sophisticated scams, including AI-generated voice impersonation and QR code phishing schemes. These fraudulent activities often imitate urgent family situations or entice victims with bogus investment offers, like nonexistent term deposit accounts from fake banks.

NAB has identified these scams as increasingly elaborate, with scammers using audio from social media to create convincing voice impersonations. The bank has reported receiving an average of 1,500 scam complaints each month and in response, has implemented additional security features to protect its customers. These measures include payment alerts within their digital banking platforms to notify users of suspicious activity.

Scamwatch, a body that records scam activity, has highlighted a notable number of incidents, pinpointing Australians in the 25-44 age bracket as common targets for recruitment scams. NAB, along with Australia and New Zealand Banking Group Limited (ANZ), is actively working to raise public awareness regarding these deceptive practices.

Customers are being urged to remain vigilant and to report any suspicious communications that could be indicative of a scam.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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