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UK cloud market under scrutiny as competition concerns arise

EditorPollock Mondal
Published 05/10/2023, 09:06 pm
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In recent news, the UK's public cloud infrastructure services market, a sector worth £7.5bn (£1 = $1.21), has come under investigation due to concerns about potential anti-competitive practices. Dominated by 'hyperscalers' Amazon (NASDAQ:AMZN) Web Services (AWS), Microsoft (NASDAQ:MSFT), and Google (NASDAQ:GOOGL), these companies are now under scrutiny by regulatory bodies for practices that could harm competition and impact the UK economy.

The investigation was initiated by Ofcom under the Enterprise Act 2002 and is led by Fergal Farragher. The study reveals practices such as high egress fees, technical barriers to data portability, and committed spend discounts. These practices could potentially limit competitors from effectively challenging the market leaders due to the high profitability of AWS and Microsoft and the difficulty in customer switching.

Industries such as telecommunications, broadcasting, and public services that heavily rely on cloud computing could be impacted by these practices. Acknowledging the potential implications on the UK's digital economy, Ofcom has referred these concerns to the Competition and Markets Authority (CMA) for a more detailed investigation.

The CMA investigation, led by Sarah Cardell, echoes similar probes into public sector cloud services in the EU. The responses from AWS and Microsoft to the findings have varied. While Microsoft has pledged commitment to competition, AWS disputed the findings and claimed no separate fees for switching providers.

These investigations underscore the essential role of cloud services in businesses and potential competitive harm. The outcome of this probe will decide whether action should be taken against these dominant players in the market.

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