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Earnings call: Sonic Automotive reports mixed Q3 results amid market shifts

Published 25/10/2024, 08:42 am
© Reuters.
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Sonic Automotive Inc . (NYSE: NYSE:SAH), a leading automotive retailer, held its third-quarter earnings call on October 24, 2024, where Chairman and CEO David Smith discussed the company's performance, including the successes of its EchoPark segment and the challenges faced with new vehicle margins and operational disruptions. Despite a 38% year-over-year decline in adjusted EPS, Sonic Automotive remains optimistic about its diversified business model and the potential for growth in the coming year.

Key Takeaways

  • EchoPark achieved record quarterly gross profit and adjusted EBITDA.
  • Third-quarter GAAP EPS was $2.13, with adjusted EPS at $1.26.
  • New vehicle margin normalization and a CDK outage impacted earnings by approximately $17.2 million.
  • Used vehicle market saw wholesale prices increase by nearly 1%, while Sonic's retail pricing decreased by 1%.
  • Sonic Automotive is optimistic about the affordability and sales volume of used vehicles in 2025.
  • Fixed operations gross profit rose by 8% with plans to increase technician headcount significantly.
  • Powersports segment generated $59.4 million in revenue with an adjusted EBITDA of $5.8 million.
  • The company announced a 17% increase in its quarterly cash dividend to $0.35 per share.
  • Sonic aims to offset lower franchise dealership earnings with improvements in EchoPark and Powersports segments.

Company Outlook

  • Sonic Automotive anticipates improved results in the EchoPark segment for 2024.
  • The company aims for positive adjusted EBITDA for EchoPark and growth into 2025.
  • Sonic maintains a diversified business model as a buffer against potential margin pressures.
  • Fourth-quarter expectations are positive, with strong performance anticipated across all segments.

Bearish Highlights

  • Adjusted EPS declined by 38% year-over-year.
  • Operational disruptions from CDK and BMW (ETR:BMWG) negatively impacted earnings.
  • Challenges with Stellantis (NYSE:STLA) due to poor margins and inventory issues were noted.
  • Technician capacity constraints could potentially lead to a loss of $100 million in gross revenue.

Bullish Highlights

  • EchoPark achieved record quarterly gross profit and adjusted EBITDA.
  • Powersports segment showed strong performance with significant revenue and adjusted EBITDA.
  • Fixed operations gross profit increased, with aggressive growth plans for technician headcount.
  • Sonic reported strong sales performance, particularly in October, driven by aggressive BMW incentives and improved inventory management.

Misses

  • Sonic's third-quarter earnings were impacted by CDK outage and new vehicle margin normalization.
  • The company faced storm-related disruptions and challenges in the EV market.
  • Sonic's retail pricing for used vehicles decreased by 1%.

Q&A Highlights

  • Management discussed operational resilience and provided guidance for the fourth quarter.
  • Sonic reported a surprising increase in same-store units, attributed to strong team performance and inventory management.
  • EchoPark's retail gross profit per unit is expected to normalize as inventory tightens.
  • Management expressed confidence in growth opportunities and the company's diversified business model.

In conclusion, Sonic Automotive's third-quarter earnings call revealed a company navigating through market fluctuations with a focus on long-term growth. While facing challenges in new vehicle margins and operational disruptions, Sonic Automotive is bolstering its EchoPark and Powersports segments and remains confident in its ability to adapt and thrive in the evolving automotive landscape.

InvestingPro Insights

Sonic Automotive's recent earnings call paints a picture of a company navigating through challenges while capitalizing on growth opportunities. To complement this analysis, InvestingPro provides additional insights that shed light on the company's financial health and market position.

According to InvestingPro data, Sonic Automotive boasts a market capitalization of $1.95 billion, with a price-to-earnings ratio of 10.45. This relatively low P/E ratio suggests that the stock may be undervalued compared to its earnings, which aligns with the company's optimistic outlook for future growth despite recent challenges.

An InvestingPro Tip highlights that management has been aggressively buying back shares. This action often signals confidence in the company's future prospects and can potentially boost earnings per share, which is particularly relevant given the 38% year-over-year decline in adjusted EPS mentioned in the earnings call.

Another InvestingPro Tip notes that Sonic Automotive has maintained dividend payments for 15 consecutive years, with a current dividend yield of 2.16%. This consistent dividend history, coupled with the recently announced 17% increase in quarterly cash dividend, underscores the company's commitment to shareholder returns even in the face of market pressures.

The company's revenue for the last twelve months as of Q2 2024 stood at $14.07 billion, with a gross profit margin of 15.63%. While the earnings call mentioned challenges with new vehicle margins, these figures provide context for the overall financial performance of Sonic Automotive.

It's worth noting that InvestingPro offers additional tips and insights beyond what's mentioned here. Investors looking for a more comprehensive analysis can explore the full range of InvestingPro Tips available for Sonic Automotive.

Full transcript - Sonic Automotive Inc (SAH) Q3 2024:

Operator: Good morning, and welcome to the Sonic Automotive Third Quarter 2024 Earnings Conference Call. This conference call is being recorded today, Thursday, October 24, 2024. Presentation materials, which accompany management's discussion on the conference call can be accessed at the company's website at ir.sonicautomotive.com. At this time, I would like to refer to the Safe Harbor statement under the Private Securities and Litigation Reform Act of 1995. During this conference call, management may discuss financial projections, information or expectations about the company's products or market or otherwise make statements about the future. Such statements are forward-looking and subject to a number of risks and uncertainties that could cause actual results to differ materially from the statements made. These risks and uncertainties are detailed in the company's filings with the Securities and Exchange Commission. In addition, management may discuss certain non-GAAP financial measures as defined by the Securities and Exchange Commission. Please refer to the non-GAAP reconciliation tables in the company's current report on Form 8-K filed with the Securities and Exchange Commission earlier today. I would now like to introduce Mr. David Smith, Chairman and Chief Executive Officer of Sonic Automotive. Mr. Smith, you may begin your conference.

David Smith: Thank you very much, and good morning, everyone, and as you said, welcome to Sonic Automotive's third quarter 2024 earnings call. Again, I'm David Smith, the company's Chairman and CEO. Joining me on the call today is our President, Jeff Dyke; our CFO, Heath Byrd; our EchoPark Chief Operating Officer, Tim Keen; our Vice President of Investor Relations, Danny Wieland. We would like to open the call by sincerely thanking our amazing teammates for continuing to deliver a world-class guest experience for our customers. Our EchoPark Automotive teammates have once again earned the top spot as the number 1 pre-owned automotive dealer and guest satisfaction ranked by reputation.com. And our Sonic Automotive franchise teammates continue to achieve among the highest customer satisfaction scores in our company's history. Our teammates are truly living our Sonic purpose to deliver an experience for our guests and our teammates that fulfils dreams, enriches lives and delivers happiness. We believe our strong relationships with our teammates, our manufacturer and lending partners and guests are key to our future success. And as always, I would like to thank them all for their support and loyalty to Sonic Automotive team. Our company remains focused on our ability to adapt to changing market dynamics in the near term while positioning Sonic to achieve our long-term strategic goals. I'm pleased to report that we continued to make great progress in our EchoPark segment performance in the third quarter, reporting all-time record quarterly gross profit, segment income and adjusted EBITDA. Overall, the Sonic Automotive team continued to execute at a high level despite operational disruptions related to the functionality of certain CDK customer lead and inventory management applications, as well as manufacturer stop-sale orders in certain key brands amid the continuing normalization of new vehicle margins and increased vehicle production. Third quarter GAAP EPS was $2.13 per share. And excluding the effect of certain items as detailed in our press release this morning, our adjusted EPS was $1.26 per share, a 38% decrease year-over-year due primarily to the continued normalization of new vehicle GPU and the carryover effects of the CDK outage in July. Our reported results for the quarter included a $31 million tax benefit associated with an out-of-period adjustment, correcting an error recorded in connection with the impairment of franchise assets in a prior period. In addition, as a result of the business disruption caused by the CDK outage, we estimate that our third quarter GAAP income before taxes was negatively impacted by approximately $17.2 million or $0.36 in diluted earnings per share, which includes approximately $1.8 million or $0.04 in EPS related to excess compensation paid to our teammates who have reduced income potential due to the CDK outage. Turning now to third quarter franchise dealership trends. We saw stability in average new vehicle inventory levels, ending the third quarter with a 57-day supply of inventory, in line with the day’s supply at the end of the second quarter after accounting for the CDK related sales disruption at the end of Q2. Third quarter same-store new vehicle GPU was $3,049 per unit, down $540 per unit from the second quarter. The rate of new vehicle GPU decline accelerated somewhat in the third quarter due primarily to larger GPU headwinds from electric vehicle sales compared to the second quarter and the effects of stop sale orders on certain high-margin models. However, we are affirming our guidance to exit the fourth quarter in the low $3,000 range due to the seasonal benefits of our luxury weighted portfolio in the fourth quarter. Looking beyond 2024, we continue to believe that the new normal level of new vehicle GPU will remain structurally higher than it was pre-pandemic, normalizing in the $2,500 to $3,000 per unit range in 2025. Additionally, our teams continue to work closely with our manufacturer partners to manage new vehicle inventory levels and better align powertrain options with evolving consumer demand, which should benefit inventory day’s supply, floor plan interest costs and new vehicle GPU. In the used vehicle market, wholesale auction prices for three-year-old vehicles increased nearly 1% during the third quarter, while our franchise dealerships average retail used pricing decreased 1% compared to the second quarter, driving a sequential decrease and used GPU to 13.86 per unit on a same-store basis. Elevated used retail prices remain a challenge for consumers contributing to affordability concerns amid the current interest rate environment. However, the return to normal seasonal trends in used vehicle wholesale pricing are positive for our business outlook. And when combined with potential further interest rate cuts, should begin to benefit affordability and used vehicle sales volume in 2025. In the meantime, our team remains focused on driving incremental used inventory acquisition and retail sales opportunities, driving upside in this line of the business alongside the expected normalization of used car pricing and volume over time. Our F&I performance continues to be a strength despite elevated consumer interest rates with same-store franchise F&I GPU of $2,339 in the third quarter, down 3% year-over-year but well above historical levels. The continued stability of F&I in these levels supports our view that F&I per unit will remain structurally higher than pre-pandemic levels even in a challenging consumer affordability environment. Our Parts and Service or Fixed Operations business remains very strong with an 8% increase in same-store fixed ops gross profit in the third quarter, we are very proud of the success our team has had in this area, and we believe there are remaining opportunities to grow our fixed ops business as we finish 2024 and look ahead to 2025. As we have previously discussed, in March, we launched an initiative to increase our technician head count by a net 300 techs in 2024, which we expect would contribute an additional $100 million in annualized fixed ops gross profit. To date, we have increased our technician head count by a net 216 techs and paced adding 15 net techs per week in the last few weeks, positioning us to achieve this goal as we approach the end of 2024. Turning now to the EchoPark segment. We are very excited to report all-time record quarterly EchoPark segment adjusted EBITDA of $8.9 million, consistent with our previous guidance for a seasonally strong third quarter. For the third quarter, we reported EchoPark revenues of $545 million, down 13% from the prior year and all-time record quarterly EchoPark gross profit of $55 million, up 5% from the prior year. EchoPark segment retail unit sales volume for the quarter was approximately 17,800 units, down 7% year-over-year but up 7% sequentially from the second quarter, outpacing the industry growth rate of 2% sequentially from the second quarter. On a same market basis, which excludes closed stores, EchoPark retail unit sales volume was up 2% year-over-year. Revenue was down 3% and gross profit was up 21%. EchoPark segment total gross profit per unit was $3,111 per unit, up $344 per unit year-over-year and up $33 per unit from the second quarter despite marginal increases in used wholesale market pricing as a result of improving inventory sales velocity and higher F&I gross profit per unit. EchoPark used vehicle day supply finished the third quarter at 33 days compared to 38 days at the end of the quarter -- of the second quarter, which -- with faster inventory turns benefiting GPU. As discussed on our previous earnings calls, the reductions to our store footprint since the first quarter of 2023 allowed us to better allocate inventory across the platform, driving higher unit sales volume per rooftop better total variable GPU and improve overall profitability. Our unwavering confidence in EchoPark's long-term potential has allowed us to weather the challenges in the used vehicle market in recent years. And we believe our performance in the third quarter demonstrates a tremendous opportunity for the brand. A third consecutive quarter of positive segment adjusted EBITDA for EchoPark validates the strategic adjustments we made over the past few quarters. And we look forward to resuming disciplined long-term growth for EchoPark as used vehicle market conditions continue to improve over the next several quarters. Turning now to our Powersports segment. For the third quarter, we generated revenues of $59.4 million, gross profit of $17.7 million and segment adjusted EBITDA of $5.8 million. As expected, the Powersports selling season accelerated in the third quarter, and this year's Sturgis rally was an overwhelming success, benefiting from the new processes and technology we recently began to integrate into this segment. We continue to focus on identifying operational synergies within our current Powersports network while fine-tuning our operating playbooks. In the near term, we look forward to finalizing the implementation of our refined F&I sales strategy, centralized marketing and inventory management and the recent rollout of sonicpowersports.com. While we are taking a disciplined approach to expansion in this segment, we remain optimistic about the future growth opportunities in this adjacent retail sector when the time is right. Finally, turning to our balance sheet. We ended the third quarter with $834 million in available liquidity, excluding unencumbered real estate and $418 million in combined cash and floor plan deposits on hand, we continue to maintain a conservative balance sheet approach with the ability to deploy capital strategically as the market evolves. Additionally, I'm pleased to report today that our Board of Directors approved a 17% increase to the quarterly cash dividend to $0.35 per share payable on January 15, 2025, to all stockholders of record on December 13, 2024. As you can see in the investor presentation we released this morning, we have updated certain limited financial guidance for 2024 following our third quarter results. We continue to believe that our lower franchise dealership segment earnings can be at least partially offset by significant improvements in EchoPark segment results, returning to positive EchoPark segment adjusted EBITDA for the year and setting the stage for continued growth in 2025 and beyond. In closing, our team remains focused on near-term execution and adapting to ongoing changes in the automotive retail environment and macroeconomic backdrop, while making strategic decisions to maximize long-term returns. Furthermore, we continue to believe our diversified business model provides significant earnings growth opportunities in our EchoPark and Powersports segments that may help to offset any industry-driven margin headwinds we may face in the franchised business, minimizing the earnings downside to our consolidated Sonic results over time. We remain confident that we have the right strategy, the right people and the right culture to continue to grow our business and create long-term value for our stakeholders. This concludes our opening remarks, and we look forward to answering any questions you may have. Thank you.

Operator: Thank you. And at this time we will conduct our question-and-answer session. [Operator Instructions]. And our first question comes from John Murphy with Bank of America (NYSE:BAC). Please state your question.

John Murphy: Good morning, guys. I just have a couple, but just a very simple one, and I apologize, there's a lot of earnings and noise today. So just trying to understand, when you think about the adjusted EPS on an operating basis, that you want folks to focus on, ex-CDK, storms and stop sale, what do you think is the correct number? Because I think there's some questions about comparability to what the consensus number was, and we may have had this off. So I just want to get clear on this.

Heath Byrd: Yes. This is Heath. Real quickly on the CDK impact, we are estimating this around $17 million. It's a $0.33 impact by the CDK and BMW is $2.6 million impact for this quarter, and that's $0.05 of EPS. So a total between the two is $38 billion-ish.

John Murphy: Okay. That's incredibly helpful. I mean I think you're being a little -- I mean, was there any storm impact? I mean, what was sort of the net of the storms? I know that's always hard to tease out. But I mean is there something you could give us on storms Heath, or do you see that big enough?

David Smith: First, I'd like to say we were very, very fortunate. And none of our teammates were hurt, and we did have some damage. But I think Jeff Dyke has some color on that for you.

Jeff Dyke: Yeah, John, we were prepared -- unfortunately, David says also that we're getting really good at this, unfortunately. And so we were really prepared. We didn't lose any inventory. We had one air conditioning unit on top of a store that had an issue. But overall, it did not really slow us down, either of the storm.

John Murphy: That's good to hear from a people and property perspective. Just quickly on the GPUs. I mean you highlighted that EVs, stop sales is a wait but EVs are certainly a wait. Can you give us a breakdown of EV versus ICE (NYSE:ICE) new GPU, if you can? I'm sure you don't want to disclose quite that level of detail, but we'd love to hear it.

Heath Byrd: Yes, I've got a couple of numbers of the headwinds related to EVs. In Q1, it's $400 headwind to the funding GPU. Q2 is 170 headwind to new GPU, and Q3 was 440.

John Murphy: And that difference in the second quarter, the incentives were much higher, in particular, on the West Coast with certain luxury brands that helped the GPU and the headwinds there. Those incentives lessened in the third quarter, and therefore, you saw kind of a return to normal that we saw in the first quarter.

Heath Byrd: If you look at the difference sequentially, I think it's $530, $540. About half of that is related to the EV, the incremental. So 270 was EV, the other 270 was from normal price.

Danny Wieland: And John, this is Danny. If you look at Slide 8 in our deck, we've got the relative GPU broken out between EV hybrid and ICE by our luxury import and domestic. And you can see that hybrid is equal to or better than ICE across that platform. And EV is still significantly underperforming. And there's no structural reason why in the same price point in EV, a hybrid or an ICE vehicle should make a different GPU. It's all about the imbalance of supply and demand. And so while we've seen some improvement in days supply of EV relative to demand, we still had a 15% of our inventory with EV while only 10% of our sales. So we're still relatively oversupplied. And I think the OEMs are moving in the right direction. We've just got some work to do.

John Murphy: And do you think they're going to step back in with those kinds of stuff they had in the second quarter? Or is it still head in the same kind of stuff?

David Smith: There are some aggressive incentives out there. BMW is really aggressive right now. That's a lot just to do with the inventory build-up because the stock sale in the third quarter. Mercedes continues to be decently aggressive on EVs. So, I expect the fourth quarter, in particular, with the stock sale of BMW, I mean you look at October for us, our BMW business on fire, were up plus 20%. And I expect that to continue on into the November and December time frame as well. So it should be a great fourth quarter.

John Murphy: Great. And then just one last one on 300 techs, I mean the run rate sounds like it's pretty awesome and 15 a week, and that's pure gravy. I mean it's not pure gravy, but it's a lot of gravy there. As you think about the potential beyond those 300 techs, could you keep going? Do you think there's any reason that you couldn't keep going in that 15 per week or some pretty hot pace? And is there any issue with actual stall capacity and adding folks at this point?

David Smith: Yes, it does become an issue over time, but we'll add more stall capacity. It's the best thing we can do at at a dealership to add stall capacity, right? Once we change the culture in the stores and got everybody to leaving that we needed more techs, that's one of the big things, not so much you can't go out and get a technician. You got to get the culture in the store to want more technicians because technicians are working in the stores, they'll want you to hire more technicians, right? There's more food to the storms. Once we got that changed in the stores, that's made a big difference for us. And now we're beginning to see the doors open and things unlock for us. So, sure, that could continue on in the first quarter. We'll probably get the 300 techs hired in this calendar year, take a little breather do a much better job of retaining our technicians than we've done in the past and really kind of shift our focus there. And then we can grow from there. But the fixed operations business is just fantastic. And of course, warranty played a big role in all that with BMW. But customer pays there, too. And so '25 should be fantastic. The fourth quarter is going to be great from a fixed ops perspective, and we'll see how things go from there.

John Murphy: Very helpful. Thank you, guys.

David Smith: You bet.

Operator: Our next question comes from Rajat Gupta with JPMorgan (NYSE:JPM). Please go ahead.

Rajat Gupta: I just wanted to follow up on John's question there. BMW, I think you mentioned just $2.5 million impact? I mean that seems much lower than what we would have thought given the stop sales. Is that net of like any recovery you might have seen on the recall side? Or were you just able to get more out the door? And just curious like what happened if you could dissect that a little more? And then just on CDK, are you able to give us what kind of unit impact it had on both new and used for the quarter or maybe just in July, that would be helpful. And I have one or two quick follow-ups.

David Smith: Yes. The BMW impact, its 500, 550 cars somewhere near during the quarter, from a new car perspective, and obviously, pre-owned business as well. Our team did an outstanding job selling what we could sell, getting the vehicles that were on stop sales sold, but waiting for the part to come in. And that's why we're seeing the huge increases that we're seeing, and we will see for October and November. I also tip my hat to BMW. I mean they were faced with a very difficult situation. They did an amazing job communicating with us. And really, we're on top of this. So all the way around, we just executed at a really high level. We're getting good at this kind of stuff. And we've got a great tenured BMW team, and those 15 stores really did just an amazing job getting us through that time. So we expect it to be a little bit tougher, too, to be honest with you, but our team raised up and did their job, and we got a lot of cars sold during the period. Again, it really cost us about 500, 550 units. That's not the end of the world, and we're certainly going to make all that up in the month of October.

Heath Byrd: This is Heath. On new units, we calculated that the impact was $482 million, GPU was down about $370 on new and used units was $920 with it impacting our front-end GPU at $153. We also got addicted, obviously to our F&I as well trying to do deals very quickly. And that was around $124 on the front end of our F&I for GPU.

Rajat Gupta: Understood. And then just on BMW, for the fourth quarter, you talked about the October sales. Is there going to be like a big pickup on the service side as well, moving forward?

David Smith: Yes. We still have about 25% or so of the inventory that needs to be corrected. The warranty business will continue to grow, and then we'll make up what we couldn't get done from a CP perspective. So, it's going to be a really good BMW quarter, and it should be a great quarter overall. The business is there. And now with no recalls really going on in CDK and whatever else was thrown at us during the last couple of quarters, we're able to operate without any of those distractions. And so we'll see what we can do in the fourth quarter.

Rajat Gupta: Understood. And just like on SG&A to gross for the fourth quarter, you obviously have a full year guidance that's been pretty consistent through the course of the year. The year-to-date numbers look better than expected, you typically see a seasonal drop in the fourth quarter always just given how the comp structure works. Curious anything to keep in mind here, specifically given like all the changes around BMW that are happening? How should we think about changing to growth in the fourth quarter specifically?

Heath Byrd: I think we always have like a better SG&A to gross in the fourth quarter because we're very -- over 50% luxury and the fourth quarter is always big for us. So you should continue to see that kind of drop, but our guidance would be the same, we are in the low 70s for the franchise. And of course, EchoPark. You may note that we changed our guidance there, we're guiding in the 80s and now we're guiding in the high 70s those are the performance you've seen. So -- but yes, the normal seasonality, you'll see some of that, like you always have in the fourth quarter.

Rajat Gupta: Understood. Great and thanks for all the color. We will get back in queue.

Operator: Our next question comes from Jeff Lick with Stephens. Please state your question.

Jeff Lick: Good afternoon, guys. Thanks for taking my question. With respect to the new units in Q3, given your brand mix and the fact that you're operating pretty dark in your CRM because of CDK. I was a bit surprised plus 2 same-store units, can you talk about why it was as good as it was, because it's quite an outlier based on what your brand mix said it should have been.

David Smith: This is David. I'd like to take that opportunity. It's kind of a lay out because it's -- our teammates the way our organization is structured, our teammates really did a fantastic job. We talked about our guest experience a lot. Our tenure, we've got a lot of veteran leaders. And that has a huge amount to do with it. We actually knew and we talked about it on our operations calls that when the CDK issue hit, we talked about our teammates are going to step up and deliver and they did.

Jeff Dyke: Yes. And I would add to it, this is Jeff, Jeff. I would add to it. Honda (NYSE:HMC), we did a great job with Honda. The import brands did very well. I mean a little tight on inventory with Toyota (NYSE:TM). The luxury brands were strong. Even BMW. I mean, on a year-over-year basis, I think we were down 100, some 3% or something like that. So we really did a great job there. And then luxury, I mean then in the domestic business, Ford (NYSE:F) and GM, flat, Stellantis continues to be a case study for the universities in this country and how to screw up the number of brands, the brands that they have, it's just amazing. We're selling a lot of cars, and they played a big role. I mean, we're selling -- we're now starting to sell a bunch of vehicles for Stellantis, but at the end of the day, the margins are absolutely horrible. And it's because of the over day supply. We woke up in July and August had 1,000 more cars than we did the prior year on the ground. And they're really paying you. They're couponing you to buy cars, instead of really giving the incentives to the consumers and doing things away, we're supposed to do it today. So ultimately, good volume pretty much across the board in luxury and in import in domestic. And we look forward to that really continuing on in particular with our luxury mix in the fourth quarter.

Heath Byrd: And this is Heath. I don't think you mentioned it -- we had a lot of good volume with Mercedes. So I think Mercedes took that opportunity to have some conquest, you get some of that market share from BMW, but we had a really good quarter with Mercedes.

David Smith: Yes, up 700-plus units for the quarter.

Jeff Lick: And then just a follow-up on the servicing parts and the technicians. Given your service and parts same-store sales up 7%, it implies you're getting good growth, how much incremental business do you think you're losing because of the technician -- I don't know if you want to refer to it as a shortage, but what -- how much business do you think you're leaving on the table?

David Smith: Its $20,000 to $23,000 in gross per technician per month for stall and you just do -- you can do the math right there on the 300 that tells you what's out there in terms of our ability. That's a $100 million number we've been talking about. And so you annualize that for next year, it ought to be a fantastic fixed operations year for us, along with our focus on growing market share by job code. That's something we've been working on now for over 1.5 years. And those two things are really driving the business. And we've got great customer satisfaction scores to go along with that. Pretty much green KPIs with all of our manufacturer partners. It's also been a huge focus for us. And so I expect that to continue on into '25. Huge, huge upside there for us.

Jeff Lick: Well, great. Congrats on the quarter and I'll get back into the queue.

David Smith: Thank you very much, Jeff.

Jeff Lick: Thank you.

Operator: Our next question comes from Chris Pierce with Needham & Company. Please state your question.

Chris Pierce: Hi, good morning everyone. I just had two quick ones on EchoPark. What's the right way to think about retail gross profit per unit at EchoPark? I think you did around 300 per quarter in the first two quarters, 250 this quarter. Is that just because of better days to sale because of better demand and inventory was tight and that will kind of normalize to closer to zero based on the model or should we model in modest retail gross profit per unit?

David Smith: Are you talking about front end gross?

Chris Pierce: Yes, that's right.

David Smith: Yes. So the theme that we saw in the third quarter and a lot because of the storms is valuations. We are buying cars in the low 23,000 range at the auctions. Valuations moved up in the last few weeks anywhere the last month in the upper 23,000 range. And that should -- that's going to provide some gross compression as we move into the fourth quarter. And I think you'll see that. But then I think as we move into the first quarter as traditional seasonal numbers slow for pre-owned, we're going to see -- we'll see increases in our PUR and that will flow very similar to what it did for '24 and '25.

Heath Byrd: I think it's important to note that if we look at -- let's look at the Denver market, we see the value of brand equity. In that market, they average over $200 higher than our other locations of GPU and they're actually performing higher than their pre-COVID numbers as well. And so we definitely believe, as I think we mentioned that trough hitting in 2025 of inventory use once that starts heading back up, we think it's going to be a perfect opportunity for EchoPark.

David Smith: And this is David. And simply to keep in mind in the third quarter, we did in around about 325 to 330 cars per store with our existing EchoPark stores. And if you look at what we were doing and the potential for additional capacity to do around 550 cars per store with the existing stores. So you talked about technician capacity. We'll look at the -- at where we could go and where we expect to go with our EchoPark volume in addition to the GPU, as you were talking about.

Jeff Dyke: Yes, it's Jeff. One of the great things to look at is just that average selling price. We really want to get down to the $20,000 to $21,000 range for selling. We're in the $23,000 to $24,000 range now. When we get down there and we get that average payment down below $400 and interest rates continue to fall, the numbers that David spoke of, we had north of 500 units on average per store per month. Our big stores now in Denver, they're doing 800, 900 to 1,000 a month. And we -- and a lot of that is the brand equity that we have in the market for being open as long as we've been. But it's just nothing but upside. It's will be a great '25. And as the lease returns come back and prices continue to fall a little bit in the back half of '25, we see room for margin improvement on the front end. A lot of volume improvement, and then we can begin talking about rooftop growth.

Danny Wieland: And this is Danny. One more point on that. From a margin perspective on the vehicles, we're tracking $350, $375 better year-over-year on a full year basis, despite the fact that used car pricing is coming down, obviously, wholesale retail spreads have widened and that's good for the business. But we see it reported where used car price declines expected through the remainder of this year into '25 could be a headwind for the used vehicle business. And to Jeff's point, it improves affordability. We've improved margin in the face of that decline in used retail price environment. So it's positive for us on both fronts.

David Smith: Yes. In auto retail, you can't get fooled by revenue because average retail selling price is dropping, but margins stay the same or as being said, improve, we sell more cars, we grow overall growth. So sometimes when people look at revenue, revenue can move around a lot. You're selling a $30,000 versus a $20,000 car. But if you make more money in the $20,000 car, you'd rather sell the $20,000 car. That's something that we focused on very hard that we do very well, and we've obviously done great with EchoPark in this calendar year.

Chris Pierce: All right. That was a lot of detail, but could you actually go a little bit deeper just on Denver? I guess I want to make sure I understand. When I think about the model, I think about buying car at auction and selling it for minimal gross profit and you make the gross profit on the financing F&I side of the world. But I think maybe I've been underestimating how much you actually can do on front-end growth? And why is Denver better from a front-end gross perspective? And will other stores look like that? It's just because cars stay on a lot less there because you've been there longer or you can still price below your competitors but make $200 front-end gross and still be well below competitors? I just kind of want to make sure I think about the model correctly.

David Smith: Yes. We've just been more mature in Denver. We've got a great brand awareness, a lot of repeat customers. We've been open since November 2014 there. And that's the whole idea is to take what we've done in Denver and grow that. We not done the brand marketing in the other markets because of affordability issues over the last three or four years with COVID, that will all change as we move out of '25 and into '26. And that affords us the ability to sell vehicles in the positive $200, $300, $400 range on the front, which is still way below the market. And still drives a lot of traffic for us, along with having nearly $3,000 a copy $2,900 a copy in back-end margin, you put those things together, you have a 500-unit average volume on a rooftop basis or in the big stores, 1,000, and it's just -- it's a printing machine. It's fun to watch. And that's what we're seeing. That's what we said all along. The last few years have been really tough because we've had huge losses. But we hung in there while a lot of others bowed out understandably so. But we know our model. We know that it works very, very well and the environment that's ahead of us EchoPark was built for that environment, and we look forward to those -- the lower prices coming.

Chris Pierce: Okay. And then perfect. And just lastly, on EchoPark, where are you as far as inventory where you are now and kind of where you want to be into tax refund season and just kind of broadly on a normalized basis?

David Smith: In terms of day supply?

Chris Pierce: Yes.

David Smith: Yes, we're right where we want to be. We're 20 days on lot, 10 to 12 days in the pipeline and will increase as volume increases, that 20 days obviously generates more units on lot, as volume decreases, we bring our inventory level down. But we say 20 days on lot 10 to 12 in the pipeline. And that's where you'll see us stay.

Chris Pierce: Is there any metrics that you have that you could share that show that 20 days is actually x number of units? I imagine as you take share in the market, that 20 days is more units, but you're turning them over faster. Is that...

David Smith: Yes, that's correct. I mean the more cars we're selling, the more units are on the lot. So if you just take a store to sell in 1,000, you can do the math pretty easily. You're going to have that 20-day supply on the lot to turn for that 30-day period.

Chris Pierce: Okay, thanks for all the details.

David Smith: Thank you. You bet.

Operator: [Operator Instructions]. Our next question comes from Bret Jordan with Jefferies. Please say the question.

Patrick Buckley: Hi. Good morning, guys. This is Patrick Buckley on for Bret. Thanks for taking my question. And you just touched on this a bit. But looking ahead for the EchoPark eventual expansion and ramping up the footprint again, it sounds like that's an early 2026, and 2025 event, I guess, what sort of market conditions are you looking for? And how quickly can that ramp back up?

Tim Keen: Yes. This is Tim Keen. We believe over the next 12 to 18 months, it will get what we would call normalized pre-COVID conditions, supply will be where we want it, and we'll be able to supply additional growth with the levels of inventory that we're experiencing now. So sometime in early '26, we believe the conditions will be perfect for growth.

David Smith: Yes. And I'll add to that. Then very disciplined growth from our perspective. So our goal is still to have 90% coverage of the country, but we'll do that in a very disciplined way. And really, it's just a matter of getting an average payment down to 400 million and below 400 million. That's where we really see the volume start to fly off the shelf. So we're thinking the back half of '25 is when we'll start seeing the prices get down into that range. We'll put plans together. We have plans. We've got properties that we own already that we've sort of hibernated, if you will, and we're just waiting for the right time to pull the tracker.

Patrick Buckley: Great. That's helpful. And then could you guys talk a bit more on where you see F&I trending in '25. I know in your slides, you called out 2,400 GPU and you're talking about stability there. But I guess are you seeing any signs of headwinds from increased leasing or just general pushback on add-ons -- or I guess on the flip side, as the macro improves and you see rate cuts, is there upside there?

David Smith: Look, I would sort of model in the range that we're in now. And I think it's rate cuts, yes, there is some upside there. I mean we're not -- there are other big consolidators that have higher PURs than we do. And while we're at the top of the group, we're chasing those and think that we can perform at those levels as well. We think there's opportunities with warranty and product sales. And obviously, as margins drop and rates drop, and we have an opportunity to grow more there. So average retail selling price drops, we can carry more costs from a lender perspective. So yes, we think there's upside. But if I'm modelling or model in and around kind of where we are today.

Patrick Buckley: Great. That’s all for us. Thanks, guys.

David Smith: Thank you.

Operator: Thank you. And there are no further questions at this time. So I'll hand the floor back over to David Smith for closing remarks.

David Smith: Great. Thank you very much. Thank you, everyone, for logging in joining us, and we look forward to speaking with you next quarter.

Operator: Thank you. And that concludes today's call. All parties may disconnect. Have a good day.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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