Investing.com -- Mohawk shares tumbled 4.8% as the company grapples with significant challenges stemming from its newly implemented enterprise resource planning (ERP) system. According to a research note from Zelman, the problems arose after the company transitioned to a new ERP system (SAP) at the start of January, which has since impeded its ability to take orders, invoice customers, ship products, and collect payments.
The issues related to the ERP rollout have primarily affected Mohawk's Flooring NA business. The company is reportedly reverting to its previous system temporarily to mitigate the current operational disruptions.
The transition to the new ERP system was intended to streamline operations but has instead led to significant operational difficulties. As the company works to resolve these issues, investors have reacted to the potential impact on Mohawk's business efficiency and financial performance.
The reverting back to the former system is seen as a necessary step to stabilize the situation as the company addresses the complications with the new ERP system. Mohawk's management has not yet provided a timeline for when they expect the ERP system to be fully functional without disrupting their operations.
As the company navigates these challenges, the market's response reflects concerns over the immediate implications for Mohawk's operational capabilities and financial health. Investors will be closely monitoring the situation for updates on the resolution of the ERP system issues and the resumption of normal business processes.
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