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Microsoft developing privacy focused ChatGPT for businesses

Published 10/05/2023, 03:28 pm
Updated 10/05/2023, 04:00 pm
© Anthony Behar/Sipa USA via Reuters Connect Microsoft developing privacy focused ChatGPT for businesses
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Microsoft (NASDAQ:MSFT) is developing a new and more secure version of ChatGPT aimed at businesses, such as banking and healthcare, where data security is of utmost importance.

The move could make the AI technology more appealing to companies that have so far been reluctant to share their information with the generative AI chatbot citing privacy and data security concerns.

The news comes at a time when Samsung (KS:005930) has banned the use of generative AI utilities after a member of the staff uploaded sensitive source code into the platform.

Implementing this would require dedicated servers which would be significantly expensive and would cost customers up to ten times more than what they currently pay to use the regular version of ChatGPT, according to a report by The Information.

Despite all this, Microsoft's efforts to offer a more secure version could be a game-changer in the AI race drawing in more institutions to implement AI into their operations.

Privacy changes in the EU

Last month, Italy became the first Western country to block access to the popular AI language model after it launched an investigation into the suspected violations of its general data protection regulation (GDPR).

In response to that, OpenAI has now made its privacy policy accessible to ChatGPT users before registration and introduced a tool to verify the age of users in Italy.

Furthermore, the EU registration process also includes a new form for users to exercise their right to object to its use of personal data to train its models.

Consequently, OpenAI has introduced the ability to turn off chat history in ChatGPT, where conversations that are started when chat history is disabled won’t be used to train and improve its models, and won’t appear in the history sidebar.

Dedicated servers

Microsoft’s deployment strategy involves separate servers for the privacy focused ChatGPT that are independent of the ones used for its products such as Edge, Bing, Microsoft 365 etc.

Later this quarter, the company will set up these dedicated cloud servers via Microsoft Azure where the data is kept separate from that of other customers.

Furthermore, data on this isolated server will not communicate with the main ChatGPT system to preserve privacy.

Read more on Proactive Investors AU

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