Union Pacific Corporation (NYSE: NYSE:UNP), one of the leading railroad companies in North America, reported a strong third-quarter performance for 2024, with a net income of $1.7 billion, marking a 9% increase from the previous year. The company's earnings per share (EPS) grew by 10% to $2.75, underpinned by a 6% rise in volume and a 5% increase in freight revenue, excluding fuel surcharges.
CEO Jim Vena highlighted the company's effective cost management and a 310 basis point improvement in the operating ratio to 60.3%. Union Pacific anticipates the fourth quarter to mirror the third, with continued share repurchases and capital investments, maintaining its operational strategy focused on safety and efficiency.
Key Takeaways
- Union Pacific's net income rose to $1.7 billion in Q3 2024, a 9% year-over-year increase.
- Earnings per share increased by 10% to $2.75.
- Operating revenue climbed to $6.1 billion, driven by higher volumes and freight revenue.
- Operating ratio improved significantly to 60.3%.
- The company expects to maintain performance and affirm its 2024 guidance.
- Union Pacific anticipates growth in grain products and petrochemicals, despite challenges in coal and automotive sectors.
Company Outlook
- Union Pacific projects Q4 performance to align with Q3 results.
- Plans for $1.5 billion in share repurchases and $3.4 billion in capital investments are affirmed.
- The company is optimistic about growth in grain and petrochemical sectors, with new facilities boosting domestic growth and exports to Mexico.
- Anticipated EPS growth in the high single-digits to low double-digits for the upcoming year.
- Potential share buybacks of $4 to $5 billion are projected.
Bearish Highlights
- Challenges in the bulk segment, particularly coal, due to high inventories and low natural gas prices.
- Softening demand in the automotive sector.
Bullish Highlights
- Strong supply and new facilities are expected to drive growth in grain products.
- Increased West Coast import volumes benefiting the intermodal market.
- Shintech's expansion in Louisiana is anticipated to drive growth in petrochemicals.
Misses
- A 20% decline in coal volumes presents a challenge for the company.
- The trucking environment remains competitive, pressuring the company to enhance service improvements and capital investments.
Q&A Highlights
- Pricing mechanisms for domestic intermodal services have effectively kept pace with inflation, expected to positively impact margins in 2024.
- The company's pricing has consistently outpaced inflation since 2022, a trend expected to continue.
- Strong performance metrics, including a 10% increase in EPS and 11% growth in operating income, were highlighted.
Union Pacific's earnings call showcased the company's resilience in the face of market challenges and its strategic approach to sustaining growth. With a solid balance sheet and a commitment to operational excellence, Union Pacific is well-positioned to navigate the competitive landscape of the railroad industry. The company's leadership remains focused on leveraging productivity improvements and maintaining strong customer relationships to ensure future success.
InvestingPro Insights
Union Pacific's strong third-quarter performance aligns with several key metrics and insights from InvestingPro. The company's impressive gross profit margins, highlighted as an InvestingPro Tip, are reflected in the reported 310 basis point improvement in the operating ratio to 60.3%. This efficiency gain supports the company's ability to maintain profitability even in challenging market conditions.
The InvestingPro data shows a gross profit margin of 55.31% for the last twelve months as of Q3 2024, underscoring Union Pacific's ability to manage costs effectively. This is particularly relevant given the company's focus on cost management mentioned in the earnings report.
Another InvestingPro Tip notes that Union Pacific has raised its dividend for 17 consecutive years, which is consistent with the company's strong financial position and commitment to shareholder returns. This is further supported by the reported plans for continued share repurchases and capital investments.
The company's market capitalization of $140.8 billion reflects its position as a prominent player in the Ground Transportation industry, another point highlighted by InvestingPro. This substantial market presence aligns with Union Pacific's ability to navigate sector challenges and capitalize on growth opportunities in areas like grain products and petrochemicals.
It's worth noting that InvestingPro offers 11 additional tips for Union Pacific, providing investors with a more comprehensive analysis of the company's financial health and market position. These insights can be particularly valuable for those looking to make informed decisions based on the latest earnings report and future outlook.
Full transcript - Union Pacific Corporation (UNP) Q3 2024:
Operator: Greetings, and welcome to Union Pacific's Third Quarter Earnings Call. [Operator Instructions] As a reminder, this conference is being recorded, and the slides for today's presentation are available on Union Pacific's website. It is now my pleasure to introduce your host, Mr. Jim Vena, Chief Executive Officer for Union Pacific. Thank you, Mr. Vena. You may now begin.
Jim Vena: Good morning, Rob, beautiful morning in Omaha, nice fall day. So good morning, and thank you for joining us today to discuss Union Pacific's third quarter results. I'm joined in Omaha, by our Chief Financial Officer, Jennifer Hamann, our Executive Vice President of Marketing and Sales; Kenny Rocker, and our Executive Vice President of Operations, Eric Gehringer. As you'll hear from the team, our third quarter results do an excellent job of capturing the progress we've made under our strategy to lead the industry in safety, service and operational excellence. And you're seeing how that leads to financial success. I'm very pleased with where we sit today compared to where we started a little over a year ago. Now let's discuss third quarter results, starting on Slide number 3. This morning, Union Pacific reported 2024 third quarter net income of $1.7 billion, a 9% improvement and earnings per share of $2.75, a 10% improvement. Third quarter operating revenue gained 3% of strong volumes and core pricing gains were impacted by our business mix and less fuel surcharge revenue. Excluding fuel, freight revenue increased 5% versus 2023. Reported expenses year-over-year improved 2%, while fuel prices were a driver. The team did an excellent job generating productivity to control costs as we successfully handled a 6% increase in volume. Our third quarter operating ratio of 60.3% improved 310 basis points versus last year, further demonstrating our ability to be operationally excellent while maintaining a resource buffer to handle unforeseen events. Look, it was another really good quarter. I'm pleased with how we flex to handle the 33% increase in international intermodal volume during the quarter, while improving service metrics across our network. And yes, that mix of business pressured margins a bit. But at the end of the day, it's about operating as efficiently as possible to drive increases in net income and free cash flow. And as Jennifer will walk you through, we did an excellent job of delivering in those areas. It's another proof point that our strategy is working. I'll let the team walk you through the quarter in more detail and then come back for a wrap up before we go to question and answers. So we'll start with the third quarter financials. Jennifer, over to you.
Jennifer Hamann: Thank you, Jim, and good morning. Let's begin on Slide 5 with a walk down of our third quarter income statement, where operating revenue of $6.1 billion increased 3% versus 2023 on a 6% volume increase and third quarter freight revenue totaled $5.8 billion, up 4% compared to last year. Breaking down the freight revenue components, increased volume in the quarter added 550 basis points. Strong core pricing gains were more than offset by business mix, reducing freight revenue 75 basis points. As I mentioned at Investor Day, International Intermodal's average revenue per car is significantly lower than our system average. And lastly, fuel surcharge revenue of $635 million was flat versus last year as lower fuel prices impacted freight revenue 75 basis points. Wrapping up the top-line, other revenue declined $73 million or 18%, driven by several factors: lower access oils resulting from the second quarter intermodal equipment sales reduced demand for auto part shipments at our subsidiary, the ongoing transfer of metro operations and a onetime contract settlement of $12 million during the quarter all contributed to the decrease. As a reminder, there are cost savings across our expense lines associated with the ongoing revenue impact from the equipment sales and metro transfer. Switching then to expenses, third quarter operating expense of $3.7 billion improved 2%, driven by strong productivity and lower fuel prices that more than offset volume-related expenses. There are more details in the appendix, but let me highlight some of the performance drivers. Compensation and benefits expense increased 2% versus last year as wage inflation, including the July 1st, 4.5% increase and volume costs were partially offset by 5% lower workforce levels and record workforce productivity. Trained service employees were flat year-over-year, as we used our buffer resources to handle increased quarterly volume. All other workforce areas decreased 8%, reflecting our continued focus on operational excellence. Cost per employee in the third quarter increased 8% as a result of higher incentive compensation as well as additional wage inflation related to the work rest labor agreements. Purchased services and material expense improved 4% as cost to maintain a lower active locomotive fleet, and decreased subsidiary drayage expenses were partially offset by inflation and volume related expenses. Fuel expense in the quarter declined 13% on a 17% decrease in fuel prices from $3.12 to $2.60 per gallon. Our fuel consumption rate increased 1%, related to the significant growth in less fuel-efficient intermodal traffic, which offset our year-over-year productivity gains. Finally, other expense was better by 6%, reflecting the impact of write-offs in 2023 that more than offset inflation and volume costs. The result of solid revenue growth and strong cost control was third quarter operating income of $2.4 billion, up 11% versus 2023. Below the line, other income decreased $19 million from lower real estate income, while interest expense declined 6% or $20 million on lower average debt levels. Income tax expense increased 23%, driven by higher pre-tax income and state income tax reductions in 2023. Third quarter net income of $1.7 billion, increased 9% versus 2023, which when combined with a lower average share count resulted in double-digits earnings per share growth to $2.75. Our quarterly operating ratio of 60.3% improved 310 basis points year-over-year with nearly half of that coming from core operational improvement. As we discussed in Dallas at our Investor Day, operating ratio is an outcome of our strategy and not the goal. Our goal is to grow earnings and generate more cash for our shareholders, which we achieved even as our revenue growth and margins were impacted by mix. Looking now at cash, shareholder returns in the balance sheet on Slide 6. Year-to-date cash from operations totaled $6.7 billion, up $700 million versus last year. Our cash flow conversion rate improved to 83% and free cash flow has almost doubled versus 2023, up over $900 million. These improvements are driven by 2023 labor agreement payments and growth in operating income, partially offset by higher cash taxes. Year-to-date, our shareholders have received $3.2 billion through dividends and share repurchases, including third quarter repurchases of $738 million. Finally, our adjusted debt-to-EBITDA ratio finished the quarter at 2.7x, as we maintain a strong balance sheet and remain A rated by our three credit rating agencies. So wrapping up on Slide 7, with just over two months left in the year, the majority of 2024 story has been written and it's been a good one. We are executing on the fundamentals of railroading, which is critical to achieving the full financial potential of this franchise. We are affirming our prior 2024 guidance, most importantly that we will continue to improve profitability through our strategy of safety, service and operational excellence. Pricing dollars will exceed our inflation dollars. We will purchase $1.5 billion of shares and invest roughly $3.4 billion of capital and our capital allocation strategy is unchanged. We also are going to put a slightly finer point on how we expect to close the year. At this time, we'd expect fourth quarter results to closely mirror the third quarter, while improving on a year-over-year basis. This level of performance will mark our fifth consecutive quarter of year-over-year gains, again demonstrating the positive results of our strategy. Throughout the year, we've shown our ability to pivot and flex to handle the various challenges of railroading, from weather of all types to the significant West Coast traffic spike, and we navigated them successfully, improving service, while maintaining cost discipline. We continue to generate strong pricing and productivity, positioning us well to finish 2024 with momentum and on a path to achieve the long-term targets we laid out last month. I'll now turn it over to Kenny to provide an update on the business environment. Kenny?
Kenny Rocker: Thank you, Jennifer, and good morning. As Jennifer mentioned, we had a solid third quarter. Freight revenues totaled $5.8 billion for the quarter, which was up 5%, excluding fuel surcharges, due to increased volume and strong core pricing gains. Let's jump right in and talk about the key drivers for each of our business groups. Starting with our Bulk segment, revenue for the quarter was up 2%, compared to last year on a 3% decrease in volume and a 5% increase in average revenue per car based on a positive mix in traffic and solid core pricing gains. Coal continued to face difficult market conditions in the quarter, resulting from reduced coal demand due to high inventory levels and competition from low natural gas prices. Grain products volumes increased for the quarter due to business development wins and new facilities supporting renewable diesel and associated byproducts, as we highlighted last month at our Investor Day. Lastly, export grain business was up for the quarter, primarily driven by corn and wheat. We continue to win business moving to Mexico, as their domestic consumption outpaces production. Moving to Industrial. Revenue for the quarter was up 3% for the quarter, on a 2% decrease in volume. Average revenue per car increased by 5% due to strong core pricing gains and a positive mix in traffic. Petroleum shipments increased for the quarter due to strong business development efforts in various markets like asphalt and lube oil. Petrochemicals volumes continued to grow due to domestic demand in plastics and new business wins in our industrial chemicals market. However, those gains were more than offset by the softer demand for rock against last year's record shipment. Premium revenue for the quarter was up 7% on a 14% increase in volume and a 6% decrease in average revenue per car, reflecting increased international intermodal shipments, lower fuel surcharges and truck market pressures. Automotive volumes were down due to unplanned production adjustments, partially offset by business wins with Volkswagen (ETR:VOWG_p) and General Motors (NYSE:GM). Intermodal volumes continue to remain strong. Our international intermodal volume was up 33%, significantly outpacing growth seen in West Coast imports. Import strength also drove increased domestic volume, which we were able to capitalize on due to our diverse IMC network. Now turning to Slide 10. Here is our outlook for the balance of 2024 for the key markets we serve. Starting with Bulk. Coal is expected to remain challenged, as inventories remain high, and we see competition from low natural gas prices. Moving to Grain. We are optimistic due to a strong supply in UP's franchise areas, and we have secured additional new facilities that will ensure domestic growth, generating long-term ratable grain demand. We expect ongoing strength in the Mexico export market as the UP continues to increase its share south of the border. Additionally, we expect continued growth in the grain products tied to renewable fuels and their associated feedstocks. The team is focused on capturing business as production continues to ramp up at new facilities brought online, such as Bartlett's crush facility in Cherryvale, Kansas. Turning to Industrial. As we mentioned earlier, we expect the rock market will not match last year's record volume. For petroleum, we have tougher comps but are building on our success with business development. Petrochemicals is expected to outperform the market, based on the strength of our Gulf Coast franchise, and we are excited to see incremental volume from Shintech's expansion at Plaquemines, Louisiana. And wrapping up with Premium. On the intermodal side, the surge of West Coast import volumes will continue to drive for both our international and domestic markets for the remainder of the year. In Automotive, we are seeing softness in the market, which will be partially offset by business development wins. In summary, I'm proud of the commercial team. We're going to see the strongest volume year since 2029. Our diverse portfolio allows us to see positive momentum, and our resource buffer puts us in a great position to manage increased volumes on the West Coast. The team is focused on our key growth markets, collaborating with our customers and the operating team to find innovative solutions to grow and win together. With that, I'll turn it over to Eric to review our operational performance.
Eric Gehringer: Thank you, Kenny, and good morning. Moving to Slide 12. As I mentioned at our Investor Day in September, we always believe there's a better way to do things, even the things we're doing well today. And that culture has manifested itself in our results, as we continue to make great progress in our safety, service performance and efficiency metrics. Starting with safety. We remain intensely focused on our four pillar strategy to prevent injuries and drive down derailments. As a result, year-to-date both derailment and personal injury rates improved year-over-year. While we are not there yet, we are clearly on the path to become the safest railroad. Freight car velocity improved 5% to 210 miles per day compared to third quarter 2023. Additionally, throughout the last several weeks, we have maintained a freight car velocity near 220 miles per day. A favorable business mix coupled with continued improvements in terminal dwell has driven the performance. Notably, we achieved a third quarter record in terminal dwell, a 5% improvement versus last year. Intermodal and Manifest Service Performance Index saw a 1 and 5 point improvement year-over-year respectively. As demonstrated by our results, the team took quick action throughout the quarter to deploy buffer resources and adjust trip plans minimizing the impact of a 33% surge in international intermodal shipments. These swift actions not only allowed us to effectively absorb the increased volumes, but also mitigated the impact on our broader network. Now let’s review our key efficiency metrics on Slide 13. In addition to our service product, the team remains hyper-focused on driving productivity throughout the network. The more productive we are, the better we put ourselves in a position to compete and you can see we did that in the third quarter. Locomotive productivity improved 5%, compared to third quarter 2023. While increased fluidity of the network has enabled our performance, the team also continued its focus on reducing locomotive dwell. In fact, this quarter our locomotive dwell results tied for the best ever quarterly performance, a 5% year-over-year improvement. Workforce productivity, which includes all employees, improved 12% versus 2023. Impressively, both the month of September and the third quarter marked all-time records for their respective periods. Our continued work to leverage technology and automate operations across our transportation, mechanical and engineering team is paying dividends. Not only is it driving efficiencies, but it's also improving the safety of how we work. Train length was flat for the third quarter. After experiencing the impacts of Hurricane Beryl in July, we've made steady sequential improvement throughout the quarter and ended September with a monthly record over 9,600 feet. These improvements are a direct result of targeted transportation plan changes and capital investments, such as siding extensions and technology. While we have made great strides this year to improve train length, there are still opportunities to safely improve, as we strive to generate mainline capacity for current and future growth. To wrap up, great work by the team, as they efficiently leverage our buffer resources to handle the influx in volumes. However, as I opened with, there is always opportunity to get better and I'm confident the team will continue pushing in our pursuit of industry leading safety, service and operational excellence. Jim?
Jim Vena: Thank you, Eric. Turning to Slide 15. Before we get to your questions, I'd like to quickly summarize, what you've heard from our team. First, as you heard from Jennifer, we did a great job of adding volume to our network in an efficient manner. And given the margin profile of that volume, it was imperative that we did so. We also continue to generate strong pricing that reflects the value we're creating for our customers. Again imperative to mitigate the mix dynamic in the quarter. Kenny gave an overview of third quarter volumes and laid out thoughts for the remainder of the year. The team is making no excuses and going after every available carload. While international intermodal gets a lot of attention these days, there are plenty of additional markets, where the team is winning to bring new customers to the railroad over the short-term and long-term. Lastly, Eric updated our progress to improve safety service and operational excellence. Year-to-date our safety metrics continue to show great improvement, but they're just the initial steps toward being industry-leading. On the service front, the operating team did a great job of improving service, while we handled more business. That was possible due to the efficiency of our network and our ability to maximize asset utilization. While the business of railroading can be unpredictable, it's the fundamentals of how you operate the company anticipating and reacting to change that ultimately matters. I said it earlier and I'll say it again, I'm very pleased with where we sit today. When I joined the company, I said, we had pressures that were going to take us a couple of years to get by some of the inflationary pressures. But, as you heard at our Investor Day last month, we have the right team and the right strategy to make take this company to new heights. This is just the beginning of the journey. So with that, we're excited, we're ready and we're ready to take your questions. Rob?
Operator: [Operator Instructions] The first question today will be coming from the line of Ken Hoexter with Bank of America (NYSE:BAC).
Ken Hoexter: Good morning, Jim and team. Thank you for the question. I guess, two things. One, can you just clarify, when you talk consistent with last quarter, are you talking on an operating ratio level? Are you talking on a revenue or op income level? Just want to clarify that. And then, I guess, Kenny, it seems coal has taken a big step down lately. Can you talk about what puts and takes about what's built into the full year target that you're targeting there?
Jennifer Hamann: I'll start with that then, Ken. Thanks for the question. Yes, I mean, when we say consistent, and we say results, we're being pretty broad there. But, yes, I mean, I think we see are the as we look at what's going to happen in the fourth quarter. We see the outcomes being very similar across all of those categories in terms of our fourth quarter results. So consistent is consistent.
Kenny Rocker: Yes. On the coal side, no surprises with coal. We'd expect what you're seeing in the public numbers, those volumes to continue through the rest of the year. That's why I made a point to focus on if you look at that bulk line, doing everything we can to counter some of those challenges on the coal side with renewable fuels and with the grain network.
Operator: The next question is from the line of Chris Wetherbee with Wells Fargo (NYSE:WFC).
Chris Wetherbee: Good morning, guys. I guess I just maybe wanted to understand a little bit about how you think about the intermodal outlook and maybe how that influences that comment around the fourth quarter. So we came off of what has been a remarkable sort of preloaded peak season potentially in the third quarter, particularly for international. Do you see the mix start to change a little bit, but maybe sort of work that into a little bit of the drivers of that consistency in the fourth quarter? It would be helpful.
Jennifer Hamann: Yes. I'll start with that, Chris, and then Kenny can weigh in relative to the volume. I mean, we believe the mix pressures are going to continue into the fourth quarter. You also see just kind of that normal seasonality. You have a little bit lower volume, you've got the holidays, tend to have a little bit of weather. There's those things. The other thing that I think folks need to pay attention to is fuel on a year-over-year basis and even sequentially, because you have a much different dynamic from fuel. We think our fuel surcharge is probably going to be $200 million or so less in the fourth quarter. And when you're looking at how it contributed positively in the third quarter and as a drag on fourth quarter, there's a lot of puts and takes there that I think you need to pay attention to that, I think help maybe fill in some of those blanks as well as just the mix impact. Kenny?
Kenny Rocker: Yes. On a year-over-year basis, I think we could expect international intermodal to be elevated. Although, as we go throughout the quarter and you can see that in some of the numbers now, you're seeing it start to step down a little bit. One of the things that I just want to highlight again is the preparedness for the team to be able to accept and anticipate that 33% increase. And so, we're very encouraged by that.
Operator: Our next question is from the line of Walter Spracklin with RBC Capital Markets.
Walter Spracklin: Yes, thanks. Good morning, everyone. Jim, in your prepared remarks, you kind of alluded to margins that perhaps weren't what you were hoping. Is that to say that kind of the prior margin improvement that you achieved in your first few years ago is not possible in the current environment or is it just taking longer? And I think, I'm just curious whether your mention of an industry-leading OR. Do you think that that is in effect for next year? In other words, can you have an industry-leading OR as early as next year?
Jim Vena: I think we have an industry leading OR for the last number of quarters including this one. I think we're the last ones to report and I'm pretty safe to say that. Walter, let's back up a little bit. People are in different positions of where and what we started. I remember back in 2019 where I joined, we parked 1,000 plus locomotives closer to 1,500. We adjusted the number of people that took to operate the railroad and those were big changes and we did those already. I think I was here and then I went on sabbatical and now I'm back. And am I done? Absolutely not. But, it's a lot different place to start where I came back 13, 14 months ago, than it was if I would have come, if we were in the same situation as 2019. We will be the best margin operating ratio company this year and I don't see any reason for us not to continue that and we will look at ways. Now inflationary pressure and I said it from the very first call I was on is, it's not going to be an easy one to get over. We are pushing price, but also being cognizant that we only get, the customers have to see value in that. They have to understand that we're giving them a product that allows them to win in the marketplace. And we've done that with the revenue coming in and pricing higher than what inflation is. So what I see is exactly what we laid out in our Investor Day. We see EPS growth high single-digits to low double-digits. We have the opportunity with the cash that we're providing that if we don't come up with another use for that we can buy back $4 billion to $5 billion versus shares. And we are absolutely online to set operating ratio improvement at the Union Pacific. So that's the way I see it Walter. Hopefully I answered your question.
Operator: Our next question is from the line of Jordan Alliger with Goldman Sachs (NYSE:GS).
Unidentified Analyst: Good morning. This is Andre on for Jordan. Thanks for taking my question. With headcount down 5% year-over-year and carload growth up nicely at 6%, you achieved strong incremental margins in the quarter both year-over-year and sequentially. Could you just talk a little bit more about the productivity opportunity set that you guys are taking and the actions there and how that sets up for 2025, incremental if industrial production can actually accelerate from here?
Eric Gehringer: Absolutely, Andre. Let's start by level-setting on what we did. So you start thinking about locomotive dwell. In my prepared comments, I talked about we've tied the best quarterly results that we've ever had before. Workforce productivity 12% monthly and quarterly record. TrainLink September best month ever in the history of Union Pacific and certainly a quarterly record in 2Q. But as we look at that, productivity is not new for us. Since 2019, we've driven approximately $1.4 billion in productivity and you're going to see us continue to find opportunities. We work on it every single day. Let's talk about what some of those are. When I start talking about workforce, I always break it down for my team, it's fundamentals, it's agreements, it's technology. On the fundamentals, I still see opportunities for us to be able to improve our recur rate. We've done improvement. There's still more opportunity there. When you look at the number of people that we use in our yard and local, you heard Jim talk about the inflationary pressures of a 4% wage increase to start the year and a 4.5% at July 1st. Yet, if you look at our wages that we're paying, we've actually been able to offset some of that inflation through productivity. That's technology, that's process. You're going to continue to see us do that. Fuel is going to still be a big opportunity for us. Whether you're talking about process or whether you're talking about technology, it's a huge expense for us and it's one we got to continue to work through. Our work with EMS, which is Energy Management, our work on how we think about filling our locomotives, where do we fill the most locomotives at the lowest cost, we've driven that compliance now north of 90%, where we started the year significantly lower. That's still an opportunity for us. I'll tell you the list goes on, and on, and on. When I say we work on it every day, I really mean that. It's safety, it's service, it's productivity.
Operator: Our next question is from the line of David Vernon with Bernstein.
David Vernon: Hi. Thanks for the time. Eric, I had a question for you on the intermodal train speeds. The data we're looking at from the outside looking in, those numbers are trending kind of as low as they've been. We've seen some issues on dwell at the West Coast ports as well. How do I reconcile some of those external data points with the performance that you guys are driving in the results today in terms of talking about the best ever TrainLink, best ever improvements in intermodal customer service? I'm just trying to square that circle, because it's come up in a couple of client conversations.
Eric Gehringer: Yes. Thank you for the question, David. Here's how I reconcile it. It tells you that 220 is not as good as we can be, because to your point, we've seen dramatic improvements in both the manifest and bulk side and we've seen improvements on some lanes in intermodal, we've continued to work to be able to improve that. Now let's be really frank, 33% increase in international intermodal without much advance notice, if any advance notice, I'm very proud of what the team has accomplished to be able to handle that. Now what do we have to continue to do to build back that intermodal speed that you're talking about? Well, it's the things we're doing right now. So when we talk about deploying our buffer resources, that's taken the form of locomotives and cars into the LA Basin. We've staged our trains across the system, so that we take every train, excuse me, every car that we can into the ports and we take every car that they can give us back. We work closely with the CSX (NASDAQ:CSX) and the NS to ensure that our interchange points remain fluid. These are the things we need to continue to execute, as we continue to capture that volume and I expect in short order that, that intermodal speed will turn the other way and that will continue to add on top of the excellent performance we have already.
Jim Vena: David, I need to sort of add on a little bit from what Eric said. I followed up with both LA and Long Beach Board here earlier this week and we both came to the same conclusion. No one told us first or second quarter that we were going to see a 33% increase and it was an event that happened because of East Coast ports issues, the Canadian issues. The big question is, how did we handle it, and you know that when something happens that is thrown on you, you start moving intermodal equipment and you don't get the same speed and you don't get the same velocity and we knew we were not going to be able to maintain that. But let's see where the success is or failure by the supply chain. Ships are not being held out at LA and Long Beach. They are arriving and going on the way they normally do with that kind of increase in business. As far as the fluidity of our terminals, we're in great shape. We've been able to turn the containers and the customers have done a fantastic job of pulling those containers off and delivering. The only place that we'd love it, if we have been able to plan it is, we'd have faster velocity if we could have been told that, it was coming and seen it a little sooner so we could place cars in the right place, work on the terminals we have at the West Coast a little differently and be able to speed it up. I'm very proud. I think the customers have seen what LA and Long Beach can do and I think that they it will be part of their decision making as they move ahead to say can LA and Long Beach handle an increase of business and I think it can and we've proven that point. It's a heck of a success story for us. I love the story. I love that you look at our metrics real good, and I'm sure that you've seen that, we're running over 220 miles per day for our cars and that's what's really important to us as we keep the place fluid. Thank you very much. Great question, David.
Operator: Our next question is from the line of Tom Wadewitz with UBS.
Mike Triano: Hi, Jim. This is Mike Triano on for Tom. If we look at workforce productivity and locomotive productivity, they're both up mid-single-digits through September and they've been a driver of OR improvement this year despite the volume and the mix headwinds. If we look out to next year, the volume backdrop is still kind of murky, but volumes are kind of flat to up. Do you think you can get another mid-single-digits improvement in those productivity metrics?
Jim Vena: We're sticking to our guidance for next year, which I think that's it. We've set it out, we thought about it. It's very, very definitive about what we want to deliver next year. So unless the economy implodes in the United States, we're very comfortable that it's that we're going to be able to deliver that. So I'm very proud of when you get that kind of productivity number that we delivered this last quarter and we don't see any reason for us not to be able to take a look at what we're doing on the railroad to continue to improve productivity. We know that, we're carrying extra people, because of some of the collective agreements that we still have to implement from the last round. We're being very prudent on that side, but you could see on the non-operating side, what we've been able to do to still operate the railroad in a very efficient manner. We do that every day, take a look at it and I'm very comfortable that we're headed the right way. Jennifer, anything to add?
Jennifer Hamann: No. I just would reiterate and it's really kind of what Eric talked about too. When we look at all the areas of expense and on the capital side, we have areas to improve our productivity and we have action plans against that for the rest of this year and going into 2025 and beyond. That's what really gives us the confidence to say, there's certainly great runway ahead of us and we're very confident in our ability to perform.
Operator: The next question is from the line of Daniel Imbro with Stephens.
Daniel Imbro: Yes. Hi, good morning, everybody. Thanks for taking the questions. Maybe wanted to ask a broader one, just from a competitive standpoint, I know it's hard to know, but your Western peers have been more vocal, but wanted to improve it. I'm curious if you're noticing anything different when you're out there bidding on business or going head-to-head with them in the market. And then, in your prepared remarks, you mentioned merchandise pricing was positive. Just curious how you're seeing core merchandise pricing out there in the market, if it's changing at all? Thanks.
Kenny Rocker: If you look at the size of the pie, we're really competing against truck. We're putting together a service product to go out there and compete against truck, against sourcing, to a lesser degree against barge. So we're doing what we can do to go out there and grow and win share and focus on Union Pacific and what we can control. That's that. The second part of your question, look, I'm proud of the team to be able to go out and lead with the capital investments that we put into the network for our customers, to lead with the inflationary pressures that we can have, the buffer resource that Jim and Eric talked about, and now we talked a little bit about the velocity. We tie it all to the service and we're aligning those pricing with the service product that's there. So, yes, the team has been able to go out there and secure some strong pricing on that merchandise business of the freight.
Jim Vena: Kenny, the only thing I would add is this and I think it's a valid point to make. I want the entire industry to operate very efficiently. I want the entire industry to be able to operate in a manner that allows us all to grow. We interchange a lot of traffic not quite 50%, but around 40% touches another railroad, whether it's a short line or one of the other railroads in the United States. The more we can all be efficient, when we interchange traffic, when we move it across the Mississippi, when we move it with our Western competitor. We love to compete, but there's a lot of traffic, if we're both efficient on, we get to be able to move that from other modes of transportation. Now I've worked with people, if I was smiling last night when I was thinking about this, how many people that I've worked with that are at other railroads, whether it's CPKC now even Burlington (NYSE:BURL) Northern Santa Fe, whether it's CSX or whether it's Norfolk Southern (NYSE:NSC). So we come from a culture all of us that have worked together that we operate railroads in an efficient manner and we move ahead so that we want all of us want growth. I'm not speaking for the rest of them, I'm speaking for us at Union Pacific. Now given all that, listen, I can control what we do, not what everybody else does. I'm very comfortable with where we are and what we can do in the kind of business mix that we have. And you could see at this last quarter and what we've been able to deliver and what we see moving forward. I'm excited. I think the industry is in a better place now than it was 10 years ago and 5 years ago, and I'm sure better than we were in 2022. It's a wonderful place to be and we'll even continue to get better. That little competition with all the people you know is the best thing you can have. Nothing better than beating all the people that you know and that's what we want to do.
Operator: Our next question is from the line of Jon Chappell with Evercore ISI.
Jon Chappell: Good morning, Jim. Kenny, I was going to ask this anyway, maybe a pretty well-timed follow-up to the last one. So the arc up 5% in both bulk and industrial obviously points to your pricing. Jim says that, customers have to see value in the service and you're seeing that. But with inflation conceptually coming down a little bit, the volume headwinds remaining, to keep that type of pricing momentum despite the good service, do you need a little bit of help from the volume side, from the macro, from demand to continue to push price or at a certain point is that kind of cap out without getting some volume tailwind?
Kenny Rocker: Yes. The macro is the macro, and those are things that are out of our control, Jon. We focus on the network. We focus on the service that Eric is providing us, the investments we're making, and we link that to the value of the pricing. We're very crystal clear in how we articulate to our customers. The way we look at it, we see it as something that will definitely continue to happen.
Operator: Our next question is from the line of Brian Ossenbeck with JPMorgan (NYSE:JPM).
Brian Ossenbeck: Good morning. Thanks for taking the question. Jim, maybe just to come back to the one of the initial comments you had earlier here, and then also something you said when you first came on board. Just to take a little while to get over the labor challenges that you sort of inherited on the network. Obviously, we've seen mix in coal not help and then just the broader inflationary trend. Maybe just to help level set things a little bit, you said it's going to take a while. Can you offer any sort of context in terms of what the timing should be, if it's going to be gradual or if there's some step change that we could be thinking of, as we look more broadly to getting over some of these hurdles and probably to a better place than what you started off with?
Jim Vena: Brian, thanks for the question. If we -- I don't like to look backwards too much, but I think we've done a great job at Union Pacific, all 30,000 of us, to be able to deliver where we are comparatively to everybody else. Now growth is real important to us and we've done a great job of providing service at a high level. Remember service is what we sold the customer not other measures that are out there to talk about what service is, is we measure individually to every one of our customers about what level of service that we sold them. We put that in the mix and we had inflationary pressure. That's why we are very clear on what our three year expectation is, Brian, of what our results should be and what we think we can deliver. I'm very comfortable where we are and I think we'll see improvements in our operating ratio. We'll see improvements over time over our net income and improvements in our EPS that drives value for our shareholders. Very comfortable. This was always at the very start, I said it was going to be a couple of years. It's still a couple of years. It was not going to be easy and it's not easy to get to overcome some of the things. But I think we've done a good job with pricing growth and coal. Coal is coal, like coal is down 20%. At the end of the day, if it wasn't down 20%, but that's not the way I look at the world. There's always challenges. If there was no challenges, then I would have stayed retired and enjoyed myself in Scottsdale, Arizona this morning going for a hike to Camelback. I'm here because I think there's something to do and we can get this company moving forward. I'm very excited, Brian. Thanks for the question.
Operator: Our next question is from the line of Ben Nolan with Stifel.
Ben Nolan: Thanks a lot. The service performance index for both intermodal and manifest has been trending up higher. I'm just curious, if you think there's a point where if you arrive at a certain level or if at a certain range where you can really lean more heavily into pricing than maybe you already have or and maybe also just share gains versus competitors, or versus trucking, is that -- is there like a magic number or at least a magic range where you feel like really you have a strong or much stronger competitive advantage?
Kenny Rocker: Yes. Jim hit it a little bit earlier and what do we sell to our customers, and how do we translate that into pricing and those discussions. No. There's not a magical number. But clearly, as the service improves, that gives us a better environment to maximize price. Same is true on growth, more consistent, reliable product and better service product. We go in and we ask for more business when we're talking to customers. We ask to look at their truck files. We ask to look at talk to more of their receivers. Clearly, as we improve and we've done a great job here in the third quarter on the service product. It creates our own capacity. It creates our own opportunities regardless of what happens in the macro environment.
Ben Nolan: Do you think you're there now? Just, as a follow-up.
Kenny Rocker: I hope not. I mean, we always want to improve as a management team. So no, we're going to always strive to improve. There's no time where we're going to yell out we arrived.
Operator: Next question is from the line of Brandon Oglenski with Barclays (LON:BARC).
Eric Morgan: Hi, good morning. This is Eric Morgan on for Brandon. Thanks for taking the question. I just wanted to come back to the mix discussion in the fourth quarter. I think you mentioned mix headwinds continuing in the quarter, maybe with some international intermodal volume growth moderating somewhat. But, can you just talk about some of the mix effects from other commodity groups outside of intermodal? In particular, maybe how you view margin contribution from coal would be helpful, I think.
Jennifer Hamann: I'm going to pass on that last part of your question. But, if you just look at our business teams, industrial is the group that has our highest average revenue per car, has very strong contributions to our bottom line, and that business has been down all year. Now, there's always mix within mix, but with the continued pressures in the industrial economy and the continued outlook that those volumes are down year-over-year, that's an impact and that certainly contributes to the mix, in addition to obviously seeing the growth come in some of the lower average revenue per car, kinds of businesses like the international intermodal. On the Bulk side, yes, there's coal, set that aside. Grain, strong grain into Mexico, which is great for us. We really enjoy that business. That's a little bit shorter length of haul than if we're taking it to export out through the West Coast. Again, you have some of that what I'll call mix within mix. Kenny, I don't know if you want to add anything else?
Kenny Rocker: Yes. I just want to say we're not going to apologize for accepting the increase. Yes. We'd love the 33% increase. What I'd tell you is that, the management team here did a good job of preparing for it. That's what we did with Phoenix to take trucks off the road, what we did to expand Inland Empire. All these things set us up for success for this unexpected amount of volume that's come on.
Jennifer Hamann: That's really why it's so important goes back to Jim's point on the fundamentals. That's why we need to be just diligent about how we're using our resources, our workforce productivity and how we run this railroad, so that we can absorb shocks from mix and still produce a very good quarterly result.
Operator: Our next question is from the line of Stephanie Moore with Jefferies.
Stephanie Moore: You talked a lot about the strength in export grain to Mexico, but can you also talk a little bit more broadly about your Mexico business? How do you see that going forward? And any thoughts on geopolitical and administration changes as well would be helpful.
Kenny Rocker: Yes. First of all, I just want to step back as we're talking about our grain business and our grain network and differentiate renewable fuels and the actual facilities that we've landed there that we've discussed. The same thing with our grain network, the facilities, meaning the 20-plus facilities that have come on and the fact that Cherryvale Kansas facility will help supply grain into Mexico. So let me just kind of break that apart to let you know how we look at it. But then, yes, broadly, as we look at Mexico, Clearly, there's a lot of opportunity with over-the-road trucks. There are some markets like finished vehicles and also auto parts. We have a strong service product coming out there. What differentiates us, Stephanie is, again, the fact that we have multiple partners that can get in that market. We have our own rail box that we can get into that market. And we have daily service into and out of Mexico, which we know we're the only one that has that. So clearly, again, a strong growth area for us. We laid it out in Investor Day. And as far as the administration, we see that it's an environment that they're going to be certainly pro-business and support the freight environment, so we're excited about that.
Operator: Our next question is from the line of Scott Group with Wolfe Research.
Scott Group: Jennifer, any color on that comp for employees up 8% and how to think about that going forward? And then I know someone else asked already about like what that sort of flat Q4 comment made. But I just -- I guess I'm not sure if that was -- still not sure if that was an earnings or margin or revenue comment. So I don't know any color?
Jennifer Hamann: Okay, Scott. So we'll start with the comp for employees. So if you look at the 8% increase, call it, rough numbers, half of that was from the July 1 wage increase. The other half is a combination of higher incentive comp year-over-year as well as higher guarantee payments. That's really associated with the work rest agreements as we've cut over more hubs through the year and also graduated more TE&Y employees from training. So those are all the drivers that we see in there. And for 4Q, it's probably going to look pretty similar, maybe even up a little bit more as we continue to carry some of the extra resources support the implementation of the work rest. And so that's really why you've heard us stress the productivity piece today because we do have inflationary pressures, and that's why that workforce productivity is just absolutely critical for us as well as how we're approaching labor going forward and making sure that we are getting good agreements in place that can help us serve our customers in a very efficient manner while compensating our employees fairly. Going back to your other question about the consistent -- we said results. That's a fairly all-encompassing words. So you could call that any number of measures. But you know what the key ones are that you all look at EPS, operating ratio, operating income, we think it's going to look very similar in 4Q versus 3Q.
Operator: Next question is from the line of Elliot Alper with TD Cowen.
Elliot Alper: This is Elliott on for Jason Seidl. I believe this is the first quarter this year where your domestic intermodal volume outlook is positive. Can you talk about what you're seeing in the domestic intermodal market in Q4? And I know you already talked about kind of the mix headwinds in international growth and fuel, but we see domestic intermodal growing into the quarter. Could that maybe partially offset intermodal rev per car in Q4? Just trying to gauge the magnitude.
Kenny Rocker: So we've been encouraged on the domestic intermodal front, even as late as the second quarter, we saw that line be positive. It's been positive in the third quarter. Now some of that has benefited from the international in a most side. And that's why I keep harping on these products that we have, having a product like Inland Empire helps us capture some of that domestic intermodal, and we've seen some strong demand there. I'll tell you as it looks at -- we look at it for the fourth quarter. Again, we think we'll see a little bit more of a benefit for what's taking place on the international intermodal side, and we'll see what happens as we continue throughout the quarter.
Operator: Our final question is from the line of Ariel Rosa with Citigroup.
Ariel Rosa: I just wanted to -- I know some other people have spoken about this already, but I wanted to ask about is the target to price above rail inflation. Could you give us color, just to be clear, is that something that's being achieved currently and that we can expect for 2024? And then kind of given the looser capacity environment, would you say that you've kind of gotten more pushback from customers as you have those pricing discussions? Or do you think service is sufficient currently to kind of compensate for whatever the loose truck environment might be doing or the kind of the softer demand environment might be?
Jim Vena: Ari, good question. Kenny?
Kenny Rocker: Yes. So I think you're talking specifically and only about domestic intermodal, you'll have to clear it up, if you can. We've got -- and we've talked about this, we've got price mechanisms for our customers that are in place to keep them competitive. Again, I talked to you about the fact that second quarter, third quarter, we were up in domestic intermodal. So we look at that as a positive outcome for us. We've gone from a trucking environment really since 2022, that's really been stagnant to downward and it's flattish now. We'll see what happens in the next few months, but we feel good about where we're positioned and the ability as it capacity tightens, we're going to see more value on the pricing side. .
Jim Vena: Jennifer, do you want to talk about the inflation.
Jennifer Hamann: Absolutely. So to that point, in terms of your question, absolutely, our pricing dollars today are exceeding our inflation dollars, and they have throughout this inflationary period, whether you're talking about 2024, you've been going back 2023, 2022. We have been committed to that and we have achieved that. I think the important point really is going forward, and we talked about this at Investor Day, is that not only will we continue to have our price dollars exceed our inflation dollars that it will become accretive to our margins next year. So I feel very bullish on that front.
Jim Vena: Ari, good question. Why don't I just wrap it up real quick and then looking-forward to the call in 3 months and looking-forward to finishing off this year just the way we set it up and also delivering on what we said last year? If we look at what we've been able to deliver as a team, 10% increase in earnings per share, 11% up in operating income, 9% up in net income, productivity, up 12%. Those are all numbers that make us very comfortable of how we are operating the railroad and how we're driving business. We think that if we get the service level, and it's very close to where we are right now to the right level, then the discussion is how do we work together with our customers to win in the marketplace and not worried about what the -- whether the service is holding them back from winning in the marketplace. So with that, let me just close off by thanking everybody for joining us this morning. I know there was competing calls, and nice to have you guys all with us this morning and looking-forward to more discussions as we move ahead. Thank you very much.
Operator: Ladies and gentlemen, thank you for your participation. This does conclude today's teleconference. You may now disconnect your lines at this time, and have a wonderful day.
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