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Roadzen to digitize insurance claims for Indian firm

EditorNatashya Angelica
Published 26/06/2024, 03:00 am
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NEW YORK - Roadzen Inc. (NASDAQ:RDZN), an AI technology firm specializing in the insurance and mobility sectors, has secured a contract to provide AI-driven claims processing for Oriental Insurance Company Ltd (OICL), a government-owned insurer in India.

This development follows a comprehensive Request for Proposal (RFP) process conducted by an association of four state-owned auto insurers, which together represent about 32% of India's auto insurance market.

Starting July 1, 2024, OICL will begin using Roadzen's xClaim platform to handle a projected 25% of its annual 200,000 auto claims. The xClaim system is designed to offer a digital, touchless, and real-time resolution of claims, utilizing computer vision and AI for efficient damage assessment and triage. This technology enables remote surveys through photos, videos, or live streaming, allowing for immediate estimates and approvals.

The switch to an AI-powered system is expected to reduce the time and cost involved in settling claims, as well as minimize the potential for fraud. Roadzen's CEO, Rohan Malhotra, expressed confidence in the xClaim platform's ability to transform claims processing, citing its precision and simplified customer experience.

Sunita Gupta, General Manager of Motor and Information Technology at OICL, noted the partnership's role in enhancing customer satisfaction by accelerating the claims process and introducing operational efficiencies. The adoption of xClaim is also anticipated to provide OICL with greater transparency and control over the claims process, improving service quality for policyholders.

Roadzen, with a mission to advance AI in the insurance and mobility landscape, has been recognized by leading publications for its innovative work in telematics, generative AI, and computer vision. The company, headquartered in California, operates globally with a workforce of over 400 employees.

This move by OICL to digitize its claims process with Roadzen's technology marks a significant step towards modernizing the Indian auto insurance industry's infrastructure. The information for this article is based on a press release statement from Roadzen Inc.

In other recent news, Roadzen Inc. has entered into a five-year strategic alliance with Dalmia Transport & Logistics, aiming to implement Roadzen's DrivebuddyAI technology in its fleet operations.

This decision follows a three-month validation period of the advanced driver assistance system (ADAS) integrated with telematics, known as ADAMATICS. The technology, which includes features like collision avoidance and driver drowsiness detection, is expected to enhance safety and operational efficiency in India's burgeoning logistics sector.

The partnership is anticipated to revolutionize driver management and real-time risk aversion by monitoring and improving driver behavior, according to Naman Dalmia, a partner at Dalmia Transport.

Nisarg Pandya, head of DrivebuddyAI, echoed this sentiment, expressing confidence that the proactive fleet monitoring and coaching offered by ADAMATICS could significantly improve fleet operations and driver conduct over time.

Rohan Malhotra, CEO of Roadzen, noted the partnership as a reflection of Roadzen's expanding global opportunities and commitment to improving road safety and fleet operational efficiencies. He also mentioned that Roadzen is recognized as a potential candidate for inclusion in the Russell 2000 index by Piper Sandler & Co. and Jefferies Financial Group Inc., marking a significant milestone for the company.

InvestingPro Insights

Roadzen Inc. (NASDAQ:RDZN) has been making strides with its innovative AI technology in the insurance sector, yet its financial metrics reflect a challenging environment. According to InvestingPro data, Roadzen's market capitalization stands at $136.88 million, indicating a relatively small cap in the tech industry.

Despite impressive revenue growth over the last twelve months, up by 231.58%, the company's profitability remains in question. The adjusted P/E ratio as of Q3 2024 is -1.97, which suggests that investors are expecting negative earnings.

The company's stock has experienced significant price volatility, a trait that has been consistent with its trading patterns. InvestingPro Tips highlight that the stock has seen a substantial decline over the last week, month, and three months, with a 1-week total return of -13.79% and a 3-month total return of -69.23%. Such volatility could be of interest to investors looking for short-term trading opportunities or those willing to bet on a potential turnaround for the company.

It is important to note that analysts do not anticipate Roadzen will be profitable this year, which may concern long-term investors. Moreover, the company's short-term obligations exceed its liquid assets, signaling potential liquidity risks. These financial nuances are crucial for investors to consider when evaluating the company's prospects, especially in light of the recent contract with OICL.

For those seeking more in-depth analysis, InvestingPro offers additional tips on Roadzen Inc., which can be accessed at https://www.investing.com/pro/RDZN. Subscribers can use the coupon code PRONEWS24 to receive an additional 10% off a yearly or biyearly Pro and Pro+ subscription, unlocking further insights into the company's financial health and future outlook. With 12 more InvestingPro Tips available, investors can gain a comprehensive understanding of the potential risks and opportunities associated with Roadzen's stock.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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