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PagerDuty enhances operations with Snowflake integration

EditorBrando Bricchi
Published 05/06/2024, 06:12 am
PD
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SAN FRANCISCO - PagerDuty Inc. (NYSE:PD) has announced the integration of its PagerDuty Operations Cloud with Snowflake (NYSE:SNOW) Trail, a set of new observability capabilities from Snowflake, the AI Data Cloud company. This collaboration is designed to aid joint customers in proactively managing incidents to improve the resilience of their operations over time.

The integration leverages OpenTelemetry and open standards, allowing developers to connect with various observability and alert platforms. By combining PagerDuty's incident management platform with Snowflake's capabilities, teams can rapidly identify and address issues related to data infrastructure and quality, AI operations, and manage software costs more efficiently.

Julia Fare, vice president of partnerships at PagerDuty, emphasized the importance of a proactive digital operations management strategy, including triage and real-time communication of data operational issues. She stated that the expanded integration with Snowflake enables organizations to enhance their data operations and realize the full potential of their data infrastructures.

The PagerDuty Operations Cloud is designed to automatically detect and diagnose disruptive events, mobilize the appropriate team members, and automate infrastructure and workflows across an organization's digital operations. Utilizing this cloud service alongside Snowflake Trail, organizations aim to improve operational efficiency, reduce downtime, and maintain effective real-time communication with stakeholders on key metrics.

Jeff Hollan, Head of Applications and Developer Platform at Snowflake, highlighted the partnership's goal to help organizations proactively identify data quality issues before ingestion into critical systems, making it easier to flag alerts as incidents and run operations more effectively.

PagerDuty's CIO, Eric Johnson, and Snowflake's CIO and Data Officer, Sunny Bedi, will discuss further details about the partnership at the Snowflake's Data Cloud Summit on Wednesday, June 5, 2024.

PagerDuty, recognized as a leader in digital operations management, supports a significant number of Fortune 500 and Fortune 100 companies with its PagerDuty Operations Cloud, which combines AIOps, Automation, Customer Service Operations, and Incident Management with a generative AI assistant.

This news is based on a press release statement from PagerDuty.

InvestingPro Insights

PagerDuty Inc. (NYSE:PD) has shown proactive steps in enhancing shareholder value, as indicated by the management's aggressive share buyback strategy. This is a strong signal of confidence in the company's future prospects, aligning with the strategic integration with Snowflake to improve operational resilience.

From a financial health perspective, PagerDuty holds a robust position with more cash than debt on its balance sheet. Such liquidity is crucial for the company as it continues to invest in innovative collaborations like the one with Snowflake, ensuring it has the financial flexibility to manage and grow its operations effectively.

InvestingPro Data metrics reveal a positive outlook for PagerDuty's growth trajectory. Analysts are optimistic about the company's performance, with net income expected to grow this year. Additionally, four analysts have revised their earnings upwards for the upcoming period, reflecting confidence in PagerDuty's operational strategy and market position.

Investors interested in deeper analysis can find additional InvestingPro Tips on the company's financial health, market valuation, and future earnings potential by visiting https://www.investing.com/pro/PD. For those looking to leverage the full suite of insights from InvestingPro, use coupon code PRONEWS24 to get an additional 10% off a yearly or biyearly Pro and Pro+ subscription. There are over 6 additional InvestingPro Tips available, providing a comprehensive understanding of PagerDuty's financial nuances and investment potential.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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