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BRIEF-Tyro Payments Says Established Root Cause Of Connectivity Issue With Some EFTPOS Terminals

Published 13/01/2021, 12:19 pm
Updated 13/01/2021, 12:24 pm
© Reuters.

Jan 13 (Reuters) - Tyro Payments Ltd TYR.AX :

* EXPERIENCED A TERMINAL CONNECTIVITY ISSUE WITH RESPECT TO SOME OF ITS EFTPOS TERMINALS

* AT DATE OF THIS RELEASE 70% OF TYRO'S MERCHANTS ARE UNAFFECTED BY INCIDENT

* ROOT CAUSE OF INCIDENT HAS BEEN ESTABLISHED WITH ASSISTANCE OF TYRO'S TERMINAL SUPPLIER, WORLDLINE

* ISSUE EXISTED IN SOME VERSIONS OF TERMINAL PLATFORM SOFTWARE INSTALLED ON TYRO'S WORLDLINE TERMINALS

* FURTHER 11% OF TYRO'S MERCHANTS HAVE MULTIPLE TERMINALS WITH AT LEAST ONE FUNCTIONING UNIT

* ABOUT 2,000 TERMINALS A DAY ARE NOW BEING COLLECTED FROM MERCHANTS

* EXPECTS TO HAVE MAJORITY OF IMPACTED MERCHANTS BACK TO NORMAL OPERATIONS BY END OF THIS WEEK

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